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Web Accessibility Lawsuits

You could be sued for not having alt tags on your site and other things that inhibit the disabled from using your site successfully.

What? Can you be sued for that?

Apparently so!

More and more countries are passing laws on web accessibility. Acts like Americans with Disabilities Act (ADA) and British Disability Discrimination Act 1995 (DDA) are being used to bring lawsuits against websites that are not accessible to people with disabilities.

Legal action has been brought against e-commerce website www.target.com. The complainant says that alt-text is missing from images on the site which prevents screen readers from describing them to blind users. The websites image maps are inaccessible, important navigational headings are missing, and purchases cannot be completed without the use of a mouse.

Even Google has been accused of discrimination because of it’s use of anti-spammer “captchas,” which are the squiggly letters that users must decipher and type into a box before they register for a service.

Connecticut Attorney General’s Office has had a lawsuit brought against them for inaccessible online tax filing services on its Internal Revenue Service’s official Website.

Bank of America had to install 2,500 talking Automatic Teller Machines (ATMs) in Florida and California and to ensure its Websites and online banking services are accessible to people using screen-readers.

America Online has had a lawsuit brought against them because of failing to alter its inaccessible software to allow compatibility with screen readers.

Make sure your website is accessible.

Further Reading

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